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Shipping & Returns

Your order will generally be processed and shipped within 24-48 hours after payment received . If we experience any delays, backorders or other issues that might interfere with prompt shipment of your order, we’ll contact you directly.

Refund Policy:

For questions about your order, or if, for any reason, you are dissatisfied with your order and would

like to return it for exchange or refund, please email us at sales@bestmedicalequipmentsupply.com

Return Policy valid 90 days for international order now. So you dont be worry about our service and products guarantee.

If there are:

For damages to replaceable parts (i.e. adapter, driver coil, harness, driver coil, etc.) you will need to simply note the damages on the delivery receipt when you sign for the unit and contact us with a list of damaged parts. We will send out the new parts via UPS, FedEx or US Priority Mail at no charge to you.

For major damage such as motor engines etc you will need to refuse delivery noting the damage on the receipt and call us as soon as possible.

SHIPPING COST & INSURANCE ?
Shipping cost and insurance by AIR is Free.

Please contact your local custom officer to ask how much money for Duty tax. it usully 7-12 %
from Total cost on INVOICE ORDER.

SHIPPING TYPE :
We use major freight carriers to deliver your outboard directly to your door.

WHEN WILL MY PACKAGE ARRIVE ?

Standard Asia Japan, HK, China , Thailand And Philipne delivery times are 10 -16 days by Air / Sea Freight Service.
10-21 Business days ( United State ) US, Brazil, Argentina, Colombia, Canada and Other. by Sea Freight Service
10-21 Business days ( Europe ) UK, Italy, France, Spain, Portugal, Swiss, Sweden, Germany and Other. by Sea Freight Service
10-21 Business days ( Australian and New zealand ) by Sea Freight Service